![]() ![]() It can help support teams to deliver solutions to customers, or it can help marketing teams to engage with new and existing customers. Good CRM (Customer Relationship Management) software will allow you to ramp up your ability to convert leads, while cutting down on churn at the same time. That makes it a buyer's market – as a small business, you can be extra selective and ensure you get the best CRM system for your specific needs. Freshsales Suite is also a great option if you're looking for a dedicated sales channel, and is also a strong alternative if you're looking for a more customizable platform.ĬRM software is a competitive field, with dozens of quality brands vying for small businesses needing a CRM solution. ![]() We've done the research and found that Zoho CRM is the best option for small businesses, as it provides comprehensive marketing, sales, and service features at a reasonable price.
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